Privacy

1. This Privacy Policy defines the rules for the processing and protection of personal data provided by users in connection with their use of the services offered by the website Kobza Haus (hereinafter: the Service)
2. The administrator of the personal data contained in the Service is Invest Grzegorz Krakowiak, Kraków 31-340, J. Chełmońskiego 136B/10 registered under the number NIP: 5732734514 (hereinafter: the Data Controller).
3. In order to ensure the security of entrusted personal data, the Data Controller acts based on internal procedures and recommendations compliant with applicable legal acts on personal data protection, in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
4. The Data Controller exercises due diligence to protect the interests of the persons whose data are processed, ensuring in particular that personal data are:
   1. processed lawfully,
   2. collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes,
   3. accurate and adequate in relation to the purposes for which they are processed,
   4. stored in a form that permits identification of the persons concerned for no longer than necessary to achieve the purpose of processing.
5. The Data Controller performs the function of obtaining information about users and their behaviors through voluntarily submitted information in forms for the purposes of:
   1. responding to user inquiries submitted via the contact form under Art. 6(1)(f) GDPR,
   2. accepting reservations using the online booking system under Art. 6(1)(b) GDPR,
   3. performing services provided by the Data Controller under Art. 6(1)(b) GDPR,
   4. marketing, including sending commercial information to the email address if the Client has consented by ticking the appropriate box during the booking process under Art. 6(1)(a) GDPR. Consent to the processing of data for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the received message or by sending such a request to the Data Controller's email address,
   5. realizing the legitimate interest of the Data Controller in special cases under Art. 6(1)(f) GDPR, e.g., debt collection,
6. Upon the first visit to the Kobza Haus Service, the user is informed about the use of cookies. By clicking ACCEPT, the user consents to the use of cookies on the website. The user can change the cookie settings at any time here
7. Changing cookie settings will take effect after restarting or refreshing the session on the Data Controller's website.
8. Installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, particularly for authorization.
9. Necessary cookies can be changed by adjusting the browser settings; however, it should be noted that this may cause improper functioning of the website.
10. More information about cookies is available in the "Help" section of the user's internet browser menu.
11. Users who, after reviewing the information available on the Service, do not want cookies to remain stored in their browser should delete them after visiting the Service. The following types of cookies are used on the Service:
    1. session cookies - remain in the browser until it is closed or the user logs out of the Service,
    2. persistent cookies - remain in the device's internet browser until deleted by the user or until a predefined time set in the cookie parameters.
12. Functionally, cookies can be divided into:
    1. analytical cookies, which help improve the comfort of using the website by understanding user behavior and conversions,
    2. marketing cookies, used for personalizing ad content, proper targeting, and analyzing the performance of marketing and sales channels,
    3. necessary cookies, fundamental for the basic functionality of the Service.
13. The cookies we use allow us to develop our site.
14. Some cookies may be placed by the online booking system provider solely for the purposes of:
    1. improving and supporting the booking process,
    2. analyzing and collecting statistical data regarding website and booking system usage to improve them,
    3. the online booking system provider informs about cookies installed in the system's user interface
15. The Data Controller may use automated decision-making, including profiling, for marketing purposes (including automated matching of ads to your interests and measuring their effectiveness) and offer customization based on Art. 6(1)(a) GDPR.
16. Recipients of personal data may be authorities, institutions, and entities authorized under law, as well as entities providing services to the Data Controller (such as legal, IT, marketing, accounting services, and other entities involved in performing ordered services).
17. We use the following analytical tools:
    Google
18. We use the following marketing tools:
    Google
19. Users who provide data to the Data Controller have the right to access, modify, request deletion, or restrict or cease processing of their personal data at any time. Users may also request deletion of their personal data from the Service at any time. The right to data portability does not apply, as no standard data exchange between hotel facilities has been established.
20. To exercise the rights indicated above, the user should contact the Data Controller using the same email address or phone number provided to the Service, contacting: maria@kobza.pl
21. A user has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by direct contact with the Data Controller or, in the case of technology, by changing cookie settings.
22. Any user may file a complaint with the Data Protection Authority.
23. The Service may contain links to other websites that operate independently of the Service and are not supervised by it in any way. These sites may have their own privacy policies and terms of service, which we advise you to read carefully.
24. The Data Controller reserves the right to change the privacy policy due to the development of internet technology, possible legal changes in data protection, and the development of the Service. Any changes will be communicated to users in a clear and understandable manner.

 

List of entities processing data

• We use the following analytical tools:
  Google
• We use the following marketing tools:
  Google

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